Terms of service

Welcome to Modeni. These Terms of Service govern your use of modeni.shop and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Modeni

Modeni is an online store offering women’s clothing to customers in the United States.

Business Address:
Modeni
625 Atlantic Ave
Brooklyn, NY 11217
United States

Email: support@modeni.shop
Phone: +1 518 872-8977

Email support is available 24/7.

2. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, pricing, and other information.

Because products are viewed on different devices and screens, colors and appearance may vary slightly from what you see on your device.

We may update product information, pricing, availability, or other website content when necessary.

3. Orders

When placing an order, you are responsible for providing accurate and complete billing, shipping, and contact information.

Orders are generally processed within 1–3 business days.

Our order cut-off time is 5:00 PM New York time.

An order may be subject to verification before it is processed.

4. Shipping and Delivery

We provide free standard shipping on all orders.

We currently ship within the United States only.

Orders are generally delivered within 5–11 business days after processing.

Orders may be shipped through USPS, UPS, FedEx, DHL, or other available carriers.

Delivery times are estimates and may vary depending on circumstances affecting shipment or delivery.

5. Pricing and Payment

All prices are displayed in U.S. dollars (USD).

We accept:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

By submitting an order, you authorize the applicable payment provider to process the payment for your purchase.

6. Returns and Refunds

Eligible purchases may be returned within 30 business days, subject to the requirements and exclusions stated in our Return and Refund Policy.

Customers are responsible for return shipping costs.

Approved refunds are processed within 5–10 business days after an eligible returned item has been received and reviewed. Refunds are issued to the original payment method.

7. Customer Responsibilities

When using our website, you agree to provide accurate information and to use the website only for lawful purposes.

You must not use the website in a way that could interfere with its operation, compromise its security, or improperly access information or systems.

8. Website Content

The content displayed on the Modeni website, including text, images, graphics, product information, and branding, is provided for use in connection with our store.

You may not reproduce, copy, distribute, modify, or commercially use website content without appropriate authorization.

9. Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, advertising, email communications, and other functions needed to operate our business.

Third-party services may have their own terms and policies governing their services.

10. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our website, products, services, or business operations.

Any updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about these Terms of Service, please contact us:

Modeni
625 Atlantic Ave
Brooklyn, NY 11217
United States

Email: support@modeni.shop
Phone: +1 518 872-8977

Email Support: Available 24/7