Privacy policy

Modeni ("Modeni," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and handle information when you visit modeni.shop, place an order, or contact us.

Information We Collect

We may collect information you provide when you use our website or place an order, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Information provided when you contact customer support

  • Information collected through cookies and similar technologies

We collect and use information that is necessary to operate our store, process orders, provide customer support, and communicate with you.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.

  • Arrange shipping and delivery.

  • Process returns and refunds.

  • Communicate with you about your purchases.

  • Respond to customer service inquiries.

  • Operate, maintain, and improve our website.

  • Understand how visitors use our website.

  • Support our marketing and advertising activities.

  • Send promotional communications where applicable.

  • Help protect the website and our services from misuse or unauthorized activity.

Payment Information

We accept payments through Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Payment information is handled by the applicable payment provider for processing your transaction. Modeni does not need to store your complete payment card details to process your order.

All prices and transactions are in U.S. dollars (USD).

Cookies

Modeni uses cookies and similar technologies on our website.

Cookies may be used to support website functionality, understand website traffic and usage, improve the shopping experience, and support analytics and marketing activities.

You can control or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us evaluate website activity and improve our store and customer experience.

Google Analytics may use cookies and similar technologies to collect information about website usage.

Meta Pixel

We use the Meta Pixel to help measure website activity and understand the effectiveness of our advertising and marketing.

The Meta Pixel may use cookies or similar technologies to collect information about interactions with our website.

Email Communications

We may use your email address to communicate with you about your orders, customer service requests, and other necessary service-related matters.

We may also send promotional emails where applicable. You can unsubscribe from promotional emails at any time by using the unsubscribe instructions provided in the email.

Unsubscribing from marketing emails does not prevent necessary communications relating to an order or customer service request.

Sharing Information

We may share information when reasonably necessary to operate our business and provide services to you.

This may include sharing relevant information with:

  • Payment providers that process transactions.

  • Shipping and delivery providers, including USPS, UPS, FedEx, DHL, or other carriers used to fulfill orders.

  • Service providers that assist with website operation, analytics, marketing, order fulfillment, or customer support.

We only use information for purposes connected with operating our store, fulfilling orders, providing services, or conducting activities described in this Privacy Policy.

Data Security

We take reasonable steps to protect the information handled through our website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Choices

You may contact us if you have questions about the information associated with your interactions with Modeni.

You may also unsubscribe from promotional email communications at any time by following the unsubscribe instructions included in the applicable email.

Changes to This Privacy Policy

We may update this Privacy Policy when our business operations, website, or privacy practices change.

Any updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how Modeni handles information, please contact us:

Modeni
625 Atlantic Ave
Brooklyn, NY 11217
United States

Email: support@modeni.shop
Phone: +1 518 872-8977

Email Support: Available 24/7